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Shipping and Returns

Our goal is to dispatch your order as fast as possible so that our couriers can get it to you quickly, no matter where you live. Every day, we deliver to hundreds of customers across the world, ensuring that we provide the very highest levels of responsiveness to you at all times.

The time frame for order delivery is divided into two parts:

Processing time:

Order verification, tailoring, quality check and packaging. All orders are sent to our manufacturer for dispatch within 24 hours after the order is placed. The manufacturer and China Post process the orders, which can take an additional 2–4 days.

Shipping time:

This refers to the time it takes for items to be shipped from our warehouse to you.  Most orders are shipped by e-packet, which is a US Postal Service product. Including processing and leaving the warehouse, items usually take between 15 and 30 days to arrive at their destination but can take longer from time to time.

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